Volaris vs Viva Aerobus: A Detailed Comparison for 2023

Heading off to Mexico and looking for the best low-cost airline? Wondering whether to choose Volaris or Viva Aerobus? We’ve got you covered! In this quick guide, we’ll break down the differences between Volaris VS Viva Aerobus, from fares and destinations to in-flight services and customer satisfaction. Get ready to discover which airline will make your journey a breeze!

Volaris and Viva Aerobus are both Mexican low-cost airlines. Volaris is the second-largest airline in Mexico, while viva aerobus is the fourth-largest.

Mexico has an impressive array of low-cost airlines, with Viva Aerobus and Volaris being two popular options. Both airlines offer budget-friendly flights within Mexico and to the united states. While both airlines are considered low-cost, they have some differences. Viva Aerobus is known for its extensive domestic network within Mexico, while Volaris offers more international destinations.

Volaris also offers a more premium experience with amenities such as more legroom and in-flight entertainment, while Viva Aerobus focuses on no-frills flights with fewer amenities. Overall, both airlines are affordable options for travelers on a budget, depending on their specific travel needs and destination preferences.

Volaris Vs Vivaaerobus

Credit: thevoyageer.com

Volaris vs. Viva Aerobus: A Comparison of Mexican Low-Cost Airlines


  • Founded in 2004, began operations in 2006.
  • Second-largest airline in Mexico.
  • Fleet: 85 aircraft (Airbus A319s, A320s, A321s, and A321neos).
  • Covers more than 70 destinations in Mexico, the United States, and Central America.
  • Offers a “no-frills” experience with low-cost fares.
  • Additional services such as checked bags and meals have an extra cost.
  • Provides a comfortable, clean, and well-maintained cabin.
  • Offers in-flight entertainment, free Wi-Fi, and more legroom.
  • Baggage policy: One carry-on and one personal item for free. Checked baggage fees vary.

Viva Aerobus:

  • Founded in 2006, began operations in 2007.
  • Fourth-largest airline in Mexico.
  • Fleet: 36 aircraft (Airbus A320s and A321s).
  • Covers around 40 destinations within Mexico and the United States.
  • Offers affordable fares and inclusive service bundles.
  • Provides comfortable seats and sells food and beverages on board.
  • In-flight services aren’t as robust as Volaris’ offerings.
  • Baggage policy: One carry-on and two personal items allowed. Checked baggage fees vary.


VolarisMask requirement, cleaning, and sanitizing
Fleet85 aircraft36 aircraft
Destinations70+ (Mexico, US, Central America)40+ (Mexico, US)
Fare ApproachNo-frills, low-cost faresAffordable fares with inclusive service bundles
In-Flight ServicesIn-flight entertainment, free Wi-Fi, more legroomComfortable seats, food and beverage sales
Baggage PolicyOne carry-on, one personal item (fees for checked bags)One carry-on, two personal items (fees for checked bags)
On-Time Performance85.8% punctuality75.7% punctuality
Customer Satisfaction7/10 rating on Trustpilot (21,928 reviews)5/10 rating on Trustpilot (3,797 reviews)
COVID-19 Safety MeasuresMask requirement, social distancing, rigorous cleaningMask requirement, cleaning and sanitizing


Volaris and Viva Aerobus are two competing Mexican low-cost airline companies. Volaris was founded in 2004 and began operations in 2006, while Viva Aerobus was founded in 2006 and started flying in 2007. Volaris was created by the same people who founded the popular Mexican bus company, Estrella Roja.

Viva Aerobus, on the other hand, was a joint venture between the Mexican company Aims and the Irish airline company Ryanair. Despite initial struggles, both airlines managed to gain popularity due to their affordable prices and flexibility of travel options. In recent years, Volaris has become the second-largest airline in Mexico, while Viva Aerobus has positioned itself as the third-largest.

Fleet And Destinations

Volaris and Viva Aerobus are two of the largest airlines in Mexico. Volaris has a fleet of 85 aircraft, consisting of airbus a319s, a320s, a321s, and a321neos. Viva Aerobus, on the other hand, has a fleet of 36 aircraft, including airbus a320s and a321s.

When it comes to the destinations the two airlines cover, Volaris flies to more than 70 destinations in Mexico, the united states, and Central America. Viva Aerobus covers around 40 destinations within Mexico and the united states. Overall, while Volaris has a larger fleet and covers more destinations, Viva Aerobus offers an affordable option for those who want to travel within Mexico and the united states.

Ticket Pricing

Volaris and Viva Aerobus have different approaches when it comes to ticket pricing. Volaris offers a “no-frills” experience to its passengers with a focus on low-cost fares. The airline offers a basic fare that is inclusive of the seat and a small personal item.

However, additional services such as checked bags, seats with more legroom, and meals have an additional cost. On the other hand, Viva Aerobus offers different fares, with a focus on more inclusive packages. The airline offers different bundles of services, including checked bags, priority boarding, and in-flight meals, among others.

When comparing both airlines, Volaris usually offers lower base fares but charges for additional services, while Viva Aerobus offers higher base fares but includes more services. Factors such as timing, demand, and route can also affect ticket pricing for both airlines.

In-Flight Services

Volaris and Viva Aerobus are two major airlines in Mexico, each offering unique and distinct in-flight services. Volaris provides its passengers with a comfortable, clean, and well-maintained cabin. They offer in-flight entertainment, including movies, music, and tv shows, and also provide free wifi service to all their customers.

Meanwhile, vivaaerobus’ in-flight services aren’t as robust as Volaris’ offerings, but they do provide comfortable seats. They also sell food and beverages on board, including alcoholic drinks. Based on passenger feedback, Viva Aerobusolaris is the preferred airline due to its in-flight experience.

When comparing Volaris versus Viva Aerobus in terms of in-flight services, it’s clear that Volaris has more to offer to potential passengers in Mexico.

Baggage Policies

Volaris and Viva Aerobus are two of the most popular airlines in Mexico, and it’s important to take note of their baggage policies before booking a flight. For Volaris, passengers are allowed one carry-on and one personal item, with checked baggage fees varying depending on the destination and booking type.

Meanwhile, Viva Aerobus allows for one carry-on and two personal items, with checked baggage fees similarly varying by destination and type of booking. Comparing the two, Volaris tends to offer slightly lower baggage fees, although both airlines enforce excess baggage fees and restrictions if you exceed the weight or size limits.

When flying with either of these airlines, be sure to double-check the baggage policies to avoid any unwanted surprises or fees upon arrival.

On-Time Performance

Volaris and Viva Aerobus, two Mexican low-cost airlines, compete fiercely in many aspects. On-time performance is key in both their services. Volaris leads the way, with an impressive 85. 8% of flights are punctual. Meanwhile, Viva Aerobus lags behind at 75. 7%. Delays and cancellations are among the main causes of dissatisfaction for airline passengers.

Most Volaris’ delays are caused by external factors such as bad weather or air traffic control, while Viva Aerobus show higher percentages of boarding issues or technical problems. The competition in meeting schedules is tough, and it can make a significant difference for users.

Customer Satisfaction

Customer satisfaction is a key determinant when choosing between airlines like Volaris and Viva Aerobus. Volaris currently has a 7 out of 10 rating with 21,928 reviews on Trustpilot while Viva Aerobus has a 5 out of 10 rating with 3,797 reviews.

However, it’s important to consider other factors such as on-time performance, baggage allowances, in-flight amenities, and ticket prices before making a final decision. Ultimately, the airline that provides the best overall experience will have the most satisfied customers.

Covid-19 Safety Measures

Flying during the covid-19 pandemic can be a daunting experience for many people. Volaris has taken steps to make their flights as safe as possible. They require passengers to wear masks throughout their entire flight, as well as during boarding and deboarding.

Social distancing is enforced during boarding and seating, and the airline has implemented a rigorous cleaning and sanitizing process throughout the aircraft. On the other hand, Viva Aerobus has also placed high importance on safety. They require passengers to wear masks throughout their entire flight and have implemented a cleaning and sanitizing process on their aircraft.

Passengers have praised both Volaris and Viva Aerobus for the safety measures taken, making it clear that both airlines are taking the pandemic seriously. Ultimately, the decision between the two airlines may come down to personal preference, as both have taken important safety measures during this unprecedented time.

FAQs: Volaris Vs Viva Aerobus

What Is Volaris’ Baggage Policy?

Volaris allows one carry-on bag and one personal item for free. Checked bags have a fee based on weight.

How Much Legroom Does Vivaaerobus Provide?

Viva Aerobus offers 30 inches of legroom on average in their planes.

What Destinations Does Volaris Fly To?

Volaris flies to various domestic and international destinations in North and Central America.

Does Vivaaerobus Offer In-Flight Meals?

Viva Aerobus does not offer free in-flight meals. Snacks and beverages are available for purchase.

What Is The Difference Between Volaris And Vivaaerobus?

Volaris has a more extensive route network, newer planes, and lower fees, while Viva Aerobus has lower prices and more in-flight add-ons.


After a detailed analysis, it is evident that both Volaris and Viva Aerobus have their own unique offerings in the Mexican airline industry. Volaris has a higher number of routes and destinations, while Viva Aerobus offers a diverse range of services and amenities to travelers.

Even though Volaris has higher prices, it provides a comfortable and safe travel experience. On the other hand, Viva Aerobus provides budget-friendly fares and superior services to its customers. However, the ultimate decision comes down to individual preferences based on factors such as travel budget, route, and personal choice.

It is worth noting that the Mexican airline industry is highly competitive, which has resulted in increased quality and convenience for passengers. Both airlines have their distinct advantages and can be the perfect fit for different types of travelers seeking a cost-effective and enjoyable travel experience in Mexico.

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